Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Website analytics. We use standard web analytics tools to collect aggregate data about page views, traffic sources, and browser types. This data does not identify individual users.
• Contact and booking forms. When you submit a contact form or request an appointment, we collect your name, phone number, email address, and any message you include.
• Appointment and clinical information. When you become a patient, we collect health history, treatment records, and insurance information necessary to provide care.
• SMS opt-in. If you provide your phone number and consent to SMS communications, we collect your mobile number for that purpose.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments
• Provide and coordinate dental care
• Verify and process dental insurance benefits
• Send appointment reminders and care-related communications
• Respond to inquiries submitted through the website
• Improve and analyze website performance

3. SMS Programs

KYT Dental Services operates SMS messaging programs for appointment reminders and practice communications. By providing your mobile number and opting in, you consent to receive text messages from us.

• Message frequency varies based on appointment activity.
• Standard message and data rates may apply depending on your carrier plan.
• Reply STOP at any time to opt out of SMS messages. Reply HELP for assistance.
• Opting out of SMS does not affect your ability to receive care or schedule appointments through other channels.

We do not share your mobile number with third parties for marketing purposes.

4. Information Sharing

We do not sell your personal information. We may share information in limited circumstances:

• Service providers. We work with vendors who assist with scheduling, billing, and practice management. These vendors are contractually required to protect your information.
• Insurance carriers. We share clinical and billing information with your dental insurance carrier to process claims on your behalf.
• Legal requirements. We may disclose information when required by law or to protect the rights, property, or safety of our patients, staff, or the public.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. Protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). No method of transmission or storage is completely secure, but we take reasonable precautions to protect your data.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where permitted
• Opt out of non-essential communications at any time

Patients also have rights under HIPAA regarding access to and amendment of protected health information. A copy of our HIPAA Notice of Privacy Practices is available at our office.

7. Contact Us

For questions about this Privacy Policy or how we handle your information: